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All you need to know about customised wheels

Every car enthusiast wants their motor to look stunning. If a man's house is his castle, his car is the chariot. Whether you drive a Porsche or a Proton, that vehicle is your pride and joy, which deserves to be treated as such. Many car owners would agree that purchasing customised wheels is a great

Every car enthusiast wants their motor to look stunning. If a man's house is his castle, his car is the chariot. Whether you drive a Porsche or a Proton, that vehicle is your pride and joy, which deserves to be treated as such. Many car owners would agree that purchasing customised wheels is a great way to get the modification ball rolling.

However, buying a new set of customised wheels is not as simple as it sounds. There are often many problems involving miscalculations and complex jargon which throw many potential customers back into the slow lane. To prevent any wheel related mishaps or missed opportunities to create a motoring masterpiece, take a look at our quick dummies' guide to simplify the buying process.

Measurements

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GCSE mathematics might rear its ugly head in this section, as precise calculations and measurements will need to be made to perfect the fitment of your new custom rims. Obviously, not every wheel shall fit every car, therefore you will need to consult your owner's manual. You can start by searching for your car in this section on our website.

You will also need to get to grips with some terminology:

  • Bolt Pattern - Quite literally how many bolts hold your wheel onto the car. Count how many there are, and that's the first part. Secondly, measure the distance between the opposite bolt holes in millimetres, and we have our answer. For example, if you're vehicle has five bolts and a distance of 127mm, it will be labelled as 5x127.

  • Centre Bore - That massive hole in the centre of the wheel. This will quite literally be a measurement from side to side.

  • Offset - Essentially, how much your wheels stick out from the arches. A positive offset means the mounting surface of the wheel is positioned in front of the true centerline of the wheel, which tucks the wheels into the arches more. On the contrary, negative offset makes the wheels stick out more. The offset can be adjusted with spacers to suit your needs.

If you're still confused by this terminology, the option on our website to check  "will these wheels fit my car?" will prove equally helpful and vastly more efficient.

Rim size

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The size of the rims will prove extremely important in your decision making. The rim size is measured in inches and can be consulted via the internet, owner's manuals and tyre markings. Alternatively, you can use our search function illustrated above. Some sizes of wheels will not fit into the arches of many cars, thus should be researched heavily. For example, placing 21" rims on a 1996 Audi A3 will prove too much for the arches to accommodate. Also be advised to consult experts if your car is lowered.

Ride Quality

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Another thing to consider is the consequence on the ride quality of your vehicle. As a generalisation, overly large rims will often mean a stiffer and more uncomfortable ride. Equally, certain widths of rims may perform better in adverse weather conditions than others. Take into account that a variation in wheel size may also alter readings from your speedometer, which could also land you into trouble with the law. Be sure to check sizes and fitments well to avoid scraping too, as this tends to threaten your handling capabilities and tyre safety.

Cost

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Everything comes at a price, as unfortunately does custom wheel shopping. Chin up though as there are many designs out there to suit your style and needs. Expect to pay more for wheels with extraordinary or custom paint work. Plus take into account the fitting costs, potential insurance premiums and locking wheel nuts to deter criminals. Another cost which is essential is...

Tyres

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Choosing the correct tyres is essential for the appearance and safety of your new purchase. Be sure to first of all check the size of your rims. Once this has been checked, use the above guide to select which tyres will fit your vehicle best. Your ideal tyres can be found here.

Opting for low profile tyres is great if your intention is to fit large wheels into lowered wheel arches, and slicker racing tyres prove ideal for track days. Either way, there are many options to suit your needs.

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Frequently Asked Questions

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What should I do if my order is delayed?

Most delays are temporary. Follow these steps:

  1. Check your tracking link in the Shipping Confirmation email.
  2. Wait 24–48 hours after the estimated date — carriers sometimes update late.
  3. If no update in 3 business days, contact us with your Order Number and Tracking Number.
  4. We’ll investigate and either reship free or issue a full refund if lost. Note: During sales or holidays, add 1–2 extra days.
Can I change my delivery address after placing the order?
Unfortunately, we are unable to amend delivery addresses once an order has been placed. For security purposes, items can only be dispatched to the billing address associated with the payment method. We kindly ask that you carefully review your shipping and billing details at the checkout screen before confirming your purchase
What will happen if I miss the courier?

The delivery driver will leave a card saying that he has made a delivery attempt, along with instructions on what to do next.

What should I do if my delivery is overdue?

We do ask you to allow up to three working days for courier deliveries. If your goods still have not appeared after that time or no one has contacted you by email or telephone, please email us at [email protected].

How do I track my order?

After placing an order online, you will receive a confirmation email. Following this your order will be set to processing and then delivered once it has been dispatched. After you receive the delivered notification via email, you will receive an email or text message from the courier with your tracking number. 

I have not received an invoice - what should I do?

Although we carry a large range of wheels and tyres in stock, we cannot have everything, so in some cases if a product is being sent directly from the manufacturer an invoice will not be included in the parcel. You should receive an invoice by mail a few days later. If you do not receive an invoice, please email [email protected] so we can arrange a copy.

What happens if my goods arrive damaged?

Very occasionally goods get damaged in transit. We always inspect the products before we pack them but after they leave our hands accidents do happen. Please sign the delivery docket with the driver 'damaged' if the outer packaging looks damaged in any way. We then ask you to inspect goods upon receipt and notify us of any damage within 24 working hours by calling us on 01274 877787 or sending us an email at [email protected]. 

If the goods have been damaged in transit and are faulty, we reserve the right to replace the product. We will of course arrange a collection for the damaged parts and arrange replacements as soon as possible. Please keep all packaging and do not try to fit the damaged parts.

I’ve received the wrong part - what should I do?

If something is not right about the goods that you have received, please email us at [email protected] or telephone us to let us know. All goods are sold to the manufacturer's Conditions of Sale and Guarantee. Goods specially ordered cannot be returned for credit. We reserve the right to make a handling charge on goods returned against orders correctly executed.

What are the advantages of alloy wheel upgrades?

Aftermarket alloys are typically lighter than their stock counterparts, reducing unsprung weight and improving the performance of your car. They’re also available in larger diameters and widths, allowing larger brakes and wider tyres to be installed for increased cornering performance and stopping power.

What is the lifespan of alloy wheels?

Alloy wheels have a far longer lifespan than steel wheels. When well cared for, they can last for decades - and they can be easily refurbished and restored to look as good as new.